Privacy Policy

Mood Workshop ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). 

 

1. What Personal Information We Collect 

a. Device Information 

When you visit the Site, we automatically collect certain information about your device, such as: 

  • Web browser 

  • IP address 

  • Time zone 

  • Cookies installed on your device 

  • Pages visited, time spent, referring websites or search terms 

  • How you interact with the Site 

This is referred to as Device Information, and we collect it using: 

  • Cookies: Small data files placed on your device (see allaboutcookies.org). 

  • Log Files: Which track actions on the Site. 

  • Web Beacons/Tags/Pixels: Used to understand browsing behavior. 

b. Order Information 

When you make or attempt to make a purchase, we collect: 

  • Name 

  • Billing and shipping address 

  • Payment details (including credit card numbers) 

  • Email address 

  • Phone number 

Together, we refer to Device Information and Order Information as Personal Information. 

 

2. How We Use Your Personal Information 

We use Personal Information to: 

  • Fulfil and deliver orders (including processing payments, arranging shipping, and sending order confirmations) 

  • Communicate with you 

  • Screen for risk or fraud 

  • Provide you with information, offers, or advertising related to our joinery and furniture products (based on your preferences) 

Device Information helps us: 

  • Improve and optimize the Site 

  • Understand how customers use the Site 

  • Monitor the effectiveness of our marketing 

 

3. Sharing Your Personal Information 

We share your information with third parties only as needed to operate our business: 

  • Shopify powers our online store. Read their privacy policy: Shopify Privacy 

  • Google Analytics helps us understand how customers use the Site: Google Privacy 

  • You can opt out of Google Analytics here: Opt-Out 

We may also disclose your information: 

  • To comply with legal obligations (e.g. court orders, warrants) 

  • To protect our rights or respond to security threats 

 

4. Behavioural Advertising 

We may use your Personal Information to show you targeted ads on platforms like: 

You can opt out of targeted advertising more broadly via: Digital Advertising Alliance 

 

5. Do Not Track 

We currently do not respond to “Do Not Track” signals from browsers. 

 

6. Your Rights (Australia) 

As an Australian resident, you have the right to: 

  • Access your personal information 

  • Correct inaccurate information 

  • Withdraw consent (where applicable) 

  • Lodge a complaint 

To exercise your rights or raise a concern, contact us using the details below. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC): 
www.oaic.gov.au 

 

7. International Data Transfers 

Some personal data may be stored or processed outside Australia (e.g., Shopify’s servers in Canada and the US). We take reasonable steps to ensure any overseas recipients comply with Australian privacy laws. 

 

8. Data Retention 

We retain your Order Information for our records unless and until you request its deletion. 

 

9. Children’s Privacy 

Our Site is not intended for individuals under the age of 16. We do not knowingly collect data from children. 

 

10. Changes to This Policy 

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any changes will be posted on this page with a revised “Last updated” date. 

 

11. Contact Us 

For questions about our privacy policy, please feel free to reach out using the information below 

Mood Workshop 
📧 hello@moodworkshop.com.au 
📍 63 Korong Road, Heidelberg West VIC 3081 

 Last updated: June 18, 2025

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